Frequently asked questions
Everything you need to know to prepare your holiday rental in Blankenberge at HappyHaven with peace of mind.
Your holiday rental in Blankenberge at a glance
Here are the essentials of your holiday rental in Blankenberge. Another question? Contact us, or book your holiday rental in Blankenberge on the Book page.
Arrival & departure
What time can I arrive and leave?
Check-in is from 3 pm and check-out is by 11 am.
If you need different times, contact us and we’ll do our best to accommodate you, depending on availability.
How does arrival work? Is someone there?
Access to the apartment is fully self-service thanks to a secure key box.
On your arrival day, at 9 am, you receive by email the address, the key-box code, a short photo guide and the Wi-Fi details (once the stay has been paid). No need to wait for anyone: arrive at your own pace, from 3 pm.
Is there parking?
The apartment has no private parking, but there are several public car parks very close by in Blankenberge.
Good news: the beach, shops and activities are all within walking distance — your car can stay parked for the whole stay!
How do I get to Blankenberge?
Your holiday rental in Blankenberge is easy to reach without a car: there are direct trains from Brussels, Ghent and Bruges, and the coast tram links every seaside town from De Panne to Knokke. By car, allow about 1 hour 30 from Brussels. There are public car parks near the apartment.
The apartment
How many people can stay?
Our holiday rental in Blankenberge sleeps up to 4 people (adults or children) + 1 baby under 3.
There is a queen-size bed, a bunk bed and a travel cot with a real mattress available on request for little ones.

What equipment is available?
Your holiday rental in Blankenberge is fully equipped for a comfortable stay:
- 📶 Fast Wi-Fi
- 📺 2 smart TVs (living room + bedroom)
- 🍳 Equipped kitchen (oven, hob, coffee maker…)
- 🫧 Washing machine
- 🧸 Baby equipment and toys
- 💻 Workspace
- 🎲 Board games


Is the apartment far from the beach?
HappyHaven, your holiday rental in Blankenberge, is on a quiet street just 100 metres from the Blankenberge promenade.
You’re on the beach in a few seconds’ walk. Ideal for families with children!

Are pets allowed?
Unfortunately, pets are not allowed in the apartment.
If you have a special situation, feel free to contact us to discuss it.
Booking & payment
How can I book the apartment?
You can book your holiday rental in Blankenberge in two ways:
- 📌 Directly through our booking calendar on this website
- 📌 On Airbnb
Any question before booking? Contact us directly.
How does payment work?
Payment is by bank transfer, with your booking number as the reference:
- 💶 a 100 € deposit within 48 hours to confirm the booking;
- 📅 the cost of the stay 7 days before arrival (all at once if you book less than 7 days ahead);
- ↩️ the deposit is refunded within 7 days after you leave.
The price shown in the calendar includes everything: nights, cleaning fee and tourist tax. No service fees.
What is the cancellation policy?
For a booking made on this website:
- cancellation up to 7 days before arrival: the stay is fully refunded;
- less than 7 days before arrival: contact us, we always look for a solution (new dates…);
- the deposit is always refunded.
For an Airbnb booking, the platform’s terms apply. Full details: booking and cancellation terms.
Is there a minimum stay?
Yes: usually 2 nights minimum, and one week in the summer high season (July–August). The calendar on the Book page automatically shows the minimum for your arrival date.
When is the best time to come?
Summer (July–August) for the beach and events, with a 7-night minimum. Spring and autumn for lower prices and a quieter beach. Winter for a peaceful break in your holiday rental in Blankenberge, with Sea Life and the promenade cafés for rainy days.
During your stay
Are bed linen and towels provided?
Yes, bed linen and bath towels are provided for every guest.
Beach towels are not included, so remember to bring some.
What is there to do in Blankenberge?
From your holiday rental in Blankenberge everything is within walking distance, and the town has plenty to offer the whole family:
- 🏖️ The beach and the promenade (100 m away!)
- ⛳ Mini golf and playgrounds
- 🐟 Sea Life aquarium
- 🎡 Activities and events in summer
- 🍽️ Restaurants, chip shops and ice-cream parlours
A booklet with our favourite places is waiting for you in the apartment!
Can I contact you if there’s a problem during my stay?
Absolutely! We’re available to answer your questions or sort out any problem during your stay in your holiday rental in Blankenberge.
You’ll find our details on the Contact page, or message us directly on Airbnb if you booked through that platform.
